INFO

RETURN POLICY
All pieces are handmade to order, please consider this when you make your purchase. Due to the nature of this handcrafted process all sales are final. By making a purchase from TERCERO, you are agreeing to the following terms. All orders placed through this online store are considered custom orders and, as such, the company is not required to provide a refund if you change your mind about your order for any reason. If you are not satisfied with your purchase, please contact us via e-mail: info@ter-cero.com
SHIPPING POLICY

Once the order has been processed, it will be shipped within 3-8 business days of purchase. Once your order ships, you will receive an email confirmation with tracking information to the email address used to place the order. If for any reason you did not receive an email after the following 3 business days of your purchased order contact us via email: info@ter-cero.com

JEWELRY CARE 
Most of jewelry pieces are plated in a particular way and coated with a durable finish, which maintains the look of your jewelry for as long as possible.
Given that solid gold and silver are long lasting and resistant, you can wear your jewelry daily. However, small scratches will inevitably appear over time and it is normal for silver to tarnish. We recommend to avoid any form of silver cleaning chemical products or ultrasonic. Limit contact with water, especially swimming pool and seawater. 
For any further questions or if you need assistance please feel free to contact us via email.
REPAIRS
If a piece gets damaged and you need a repair contact us via email: info@ter-cero.com