SHIPPING & RETURNS
We take up to 7-10 days to produce each piece in our own workshop located in FL, USA. A confirmation email with tracking information will be sent when the order has been shipped.
Please note that it may take the shipping carrier a little time to update the tracking link so that you may accurately track your shipment. If you have any questions, please contact us at firstname.lastname@example.org and we will be happy to help you.
We at TERCERO believe in quality + design. We are confident in all our products and only use noble metals and stones. All pieces are handcrafted in our studio. We do not offer refunds, so we recommend that you purchase responsibly. If you are unsure of your size, please email us at email@example.com and we will be happy to help you through the process. If you have ordered the wrong size, we offer an exchange within 15 days of receiving the package. We understand that purchasing jewelry online differs from physical shopping. If you are not satisfied with your purchase for any reason, please contact us at firstname.lastname@example.org, We will gladly sort it out for you.